Supervises the daily activities of business support, technicians and/or production teams

Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors

Decisions are guided by policies, procedures and the local business plan; receives guidance and oversight from manager

Typically does not perform the work supervised

Manages professional associates and/or supervisors

Is accountable for the performance and results of a team

Adapts departmental plans and priorities to address resource and operational challenges

Decisions are guided by policies, resources and business plan; receives moderate guidance from manager

Provides subject matter guidance to associates, colleagues and/or customers

Provides leadership to managers and professional associates

Is accountable for the performance and results of multiple related teams

Develops departmental plans, including business, production and/or organizational priorities

Decision-making is guided by department/district objectives

Provides leadership and direction through managers

Is accountable for the performance and results of related departments

Executes functional business plans and contributes to the development of functional strategy

Decisions are guided by divisional strategy and priorities

Management